FAQ

Shipping

Q: How long does shipping take?

A: We do our best to fulfill orders quickly, and efficiently. Orders typically ship within 1–3 business days. Standard shipping usually takes 5–7 business days, which is subject to change depending on your location.

Returns

Q: What is your return policy?

A: We accept returns within 10 days of delivery for unworn, unwashed items with tags attached. For more information, please read our full Return Policy

Orders

Q: Can I change or cancel my order?

A: Please contact us as soon as possible. We'll do our best to accommodate changes before your order ships, but we cannot guarantee that we can make modifications to your order once it has been processed. 

Salon Booking

Q: How can I book an appointment at your salon?

A: Our most efficient way to book is to use our link to our booking system. To view our services and upcoming appointment availability, please head to our booking site.

Business Hours

Q: What are your in-person shopping hours?

A: Our business hours are Monday-Wednesday 10am-5pm with Thursdays by appointment only, and Fridays 10am-4pm, & Saturdays 10am-2pm. Hours are subject to fluctuate, and in-person shopping is available during salon appointment hours as well. Please check our social medias for accurate updates. We are more than happy to schedule a shopping appointment with you at your convenience!

Our Location

Q: Where are you located?

A: We are located at 1085 Liberty Way Ste 110 North Liberty, IA

Contact

Q: How do I get in touch?

A: You can reach us via our Contact page or by emailing us directly.